Smart & Android Watch Sales

Roghdial carries a carefully selected range of smart watches and Android-powered wearables. Every product we list has been reviewed for quality and value. We ship to all Canadian provinces and all 50 US states.

• Android-connected smartwatches with app support
• Health and fitness-focused wearables (heart rate, sleep tracking, step counting)
• GPS-enabled watches for outdoor use
• Budget-friendly and premium options available
• All orders come with a 30-day return window

Home Internet Troubleshooting

We help customers in Canada and the USA diagnose and resolve home internet issues. Our support is advisory — we walk you through the steps over phone or email, no technician visit required in most cases.

• Slow broadband / DSL speed diagnosis
• Intermittent connection drops
• Modem and router reset and reconfiguration
• ISP communication assistance (we help you understand what to ask your provider)

WiFi Setup & Support

Whether you're setting up a new router, extending coverage to dead zones, or just trying to remember a WiFi password, our team can help.

• New router setup and configuration
• WiFi extender and mesh system guidance
• Password recovery and network security
• Channel and bandwidth optimization tips

TV & Streaming Device Support

Trouble with your smart TV, streaming stick, or cable box? We help you get things working again without the frustration.

• Smart TV setup and app configuration
• Streaming device (Roku, Fire Stick, Apple TV, etc.) troubleshooting
• Cable signal and antenna issues
• Remote pairing and connectivity problems

Frequently Asked Questions

How to Reach Us

Phone: 825-606-9090
Email: help@myinternetadvisor.com
We aim to respond to all inquiries within 24 hours on business days.

1. Who We Are

Roghdial ("we," "us," or "our") is an independent technology retail and support company owned by Roghdia Bibi, serving customers in Canada and the United States. Contact: help@myinternetadvisor.com | 825-606-9090

2. Information We Collect

We collect the following information when you contact us or use our services:

• Full name, email address, and phone number
• Physical address (for shipping or service purposes)
• Device information (watch model, router brand, ISP name, etc.)
• Description of your issue or support request
• Chat and email communication records
• Payment information (processed securely via our payment provider — we do not store card numbers)

3. How We Use Your Information

• To provide customer support and technical assistance
• To process product orders and arrange delivery
• To follow up on open support cases
• To improve our services and website
• To comply with applicable law

4. What We Do Not Do

• We do not sell, rent, or trade your personal information to any third party
• We do not share your data with advertisers
• We do not use your data for any purpose outside the services you have requested

5. Google Analytics & Cookies

We use Google Analytics to understand how visitors use our website. This data is anonymised and does not identify you personally. We also use Google Ads cookies to measure ad performance. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout. See our Cookie Policy for full details.

6. Data Retention

We retain your information for as long as necessary to resolve your support case or fulfill your order, and for a reasonable period afterward for quality assurance and legal compliance.

7. Your Rights (Canada — PIPEDA)

As a Canadian customer, you have the right to: request access to the data we hold about you; request correction or deletion; and withdraw consent at any time by emailing help@myinternetadvisor.com.

8. Your Rights (USA)

US customers have rights under applicable state privacy laws (including California's CCPA). To exercise your rights, email help@myinternetadvisor.com.

9. Data Security

We use SSL/HTTPS encryption on all pages and take reasonable steps to protect your information. No transmission over the internet is 100% secure — please contact us immediately if you believe your data has been compromised.

10. Contact

Email: help@myinternetadvisor.com | Phone: 825-606-9090

1. About Us

These Terms govern your use of the Roghdial website and purchase of products and services offered by Roghdial, owned by Roghdia Bibi. We serve customers in Canada and the United States only. Contact: help@myinternetadvisor.com | 825-606-9090

2. Acceptance of Terms

By using our website, placing an order, or contacting us for support, you agree to these Terms in full.

3. Our Services

Roghdial offers smart and Android watch sales (Canada and USA only), home internet troubleshooting, WiFi support, and TV and streaming device support. We are an independent business. We are not affiliated with any ISP, telecom, cable provider, TV network, or any other corporation in Canada or the USA.

4. Product Orders

• Orders are accepted for delivery in Canada and the United States only
• All prices and applicable taxes and shipping fees are shown before purchase
• Prices may change without notice; the price at order time is what you are charged
• We reserve the right to cancel orders due to stock issues, pricing errors, or suspected fraud, with a full refund issued

5. Support Services

Support is advisory in nature. Roghdial is not liable for outcomes resulting from advice given, including internet disruptions, hardware damage, or data loss. We do not guarantee that all technical issues will be resolved through remote support.

6. Prohibited Uses

You may not use our website or services for unlawful purposes, to transmit harmful content, or to impersonate any person or company.

7. Intellectual Property

All content on this website is the property of Roghdial. Brand names and trademarks referenced belong to their respective owners and are used for identification only.

8. Limitation of Liability

To the fullest extent permitted by law, Roghdial's total liability in any dispute shall not exceed the amount you paid for the specific product or service. We are not liable for indirect, incidental, or consequential damages.

9. Governing Law

These Terms are governed by the laws of Canada (Ontario) for Canadian customers and applicable US state law for US customers.

10. Changes

We reserve the right to update these Terms at any time. Continued use of our website constitutes acceptance of revised Terms.

11. Contact

Email: help@myinternetadvisor.com | Phone: 825-606-9090

1. Return Window

You may return most items within 30 days of the delivery date.

2. Eligibility Conditions

• Item must be unused and in its original condition
• Original packaging with all accessories, manuals, and tags included
• Proof of purchase (order number or receipt) required
• Items that have been used or damaged by the customer are not eligible for a full refund

3. Non-Returnable Items

• Items marked "Final Sale" at time of purchase
• Items returned after the 30-day window
• Items physically damaged after delivery

4. How to Initiate a Return

1. Email help@myinternetadvisor.com with your order number, item name, and reason for return
2. Or call 825-606-9090 during support hours
3. We will respond within 2 business days with return instructions and a return address
4. Do not ship items back before receiving written authorization from us

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or was sent incorrectly. We recommend using a trackable shipping method. Roghdial is not responsible for items lost in return transit.

6. Refunds

Once we receive and inspect your return, we will notify you by email. Approved refunds are processed to your original payment method within 5–7 business days. Original shipping fees are non-refundable unless the return is due to our error.

7. Defective or Incorrect Items

If your item arrived defective or incorrect, we will replace it at no cost. Email us with a photo and your order number within 7 days of delivery.

8. Support Services

Technical support services (internet, WiFi, TV troubleshooting) are non-refundable once a session has been completed.

9. Contact

Email: help@myinternetadvisor.com | Phone: 825-606-9090

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

2. Shipping Destinations

We ship to all Canadian provinces and territories, and all 50 US states. We do not ship to Pakistan or any other country.

3. Shipping Costs & Delivery Times

Canada:

• Standard Shipping: CAD $8.99 | 5–10 business days
• Expedited Shipping: CAD $16.99 | 2–5 business days
• Free standard shipping on orders over CAD $75

United States:

• Standard Shipping: USD $9.99 | 7–14 business days
• Expedited Shipping: USD $18.99 | 3–7 business days
• Free standard shipping on orders over USD $65

Delivery times are estimates and may vary due to carrier delays or customs processing. Taxes and duties (if applicable) are the customer's responsibility.

4. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number to follow your shipment via the carrier's website.

5. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, contact us within 7 days of the expected delivery date at help@myinternetadvisor.com or 825-606-9090.

6. Contact

Email: help@myinternetadvisor.com | Phone: 825-606-9090

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how visitors use the site.

2. Cookies We Use

a) Strictly necessary cookies
Required for our website to function. These cannot be disabled.

b) Analytics cookies (Google Analytics)
We use Google Analytics to understand how visitors use our website. This data is anonymised and does not identify you personally. Opt out at: tools.google.com/dlpage/gaoptout

c) Advertising cookies (Google Ads)
If you arrived via a Google Ad, Google may place a cookie to measure ad effectiveness. This data is aggregated and anonymous.

3. Your Choices

On your first visit, you will see a cookie consent banner. You may accept all cookies or decline non-essential cookies. You can change your preferences at any time via the Cookie Settings link in our footer.

4. Third-Party Cookies

Some cookies are placed by third parties (e.g. Google). Please review Google's Privacy Policy at policies.google.com/privacy for details.

5. Contact

Questions about cookies: help@myinternetadvisor.com